Customer Care Executive

Job Location: Hyderabad

Position: 2

Job Timings: 9:30 AM to 6:30 PM IST

Experience: 6 months to 1 years

Qualification: Intermediate / Degree

Job Purpose and Scope

1. Customer calls and query address

2. Take Customer feedbacks

3. Update regarding order statuses to customers

4. Document all of the above

Primary(Must have) Skills

1. Good communication skills

2. Customer communication etiquette

3. Handling a customer in stressful situations

4. English, Telugu mandatory.

5. If Hindi language knows makes advantage.

To apply for this opportunity, please send your resume to pooja@epoojastore.com

Store Executive/ Store Officer

Job Location: Hyderabad

Position: 2

Job Timings: 9:30 AM to 6:30 PM IST

Experience: 1-2 years

Qualification: BBM / MBA Marketing

Job Purpose and Scope

1. Managing the day to day Functional activities of stores.(Inward and Outward records, Making GIIR and forwarding bills to purchase on daily basis, co-ordinate with accounts dept. etc.).

2. Ensuring 100% accuracy of physical & software stock

3. Maintain and monitor store inventory.

4. Stock movement (inward & outward) entries in inventory management software.

5. Enter data in excel of daily inwards and outwards and preparing weekly stock reports

6. Checking Invoice of Inward Material & Monitoring Proper Physical counting.

7. Co-ordination with vendors on material status

8. Independently handle entire store operations.

9. As the Store Officer, he will be responsible and accountable for all operational aspects of the assigned store and able to drive the business of the store.

10. Role holder must be committed to ensuring outstanding service by creating an environment that is focused on providing an experience that exceeds customer expectations

Primary(Must have) Skills

1. Strong computer skills, experience with Microsoft Office programs such as Word and Excel.

2. BBM / MBA Marketing with 1-2 years of experience.

3. Embraces and promotes teamwork. Treats all employees with dignity and respect.

4. Embraces and promotes Continuous Process Improvement and is open to any new idea or suggestion.

5. Able to read, write, and speak English, Telugu, and Hindi for effective communication with all employees.

6. Ability to work in a fast-paced environment.

To apply for this opportunity, please send your resume to pooja@epoojastore.com